How can we help?
Quick answers to common questions.
What is the difference between a Skill Holder and a Hirer?
A Skill Holder offers skills and builds a professional profile. A Hirer represents a business or individual who wants to find and hire professionals. An account is one or the other.
Can I have both account types?
No. Each account has one type and one dashboard. If you need the other role, request an account type change in your settings; an administrator reviews it.
How do I change my account type?
Open Settings, choose Account type request, explain why, and submit. You will see the status there. Your dashboard changes only after approval.
Is my email or phone number public?
No. Email and phone are never shown on public profiles.
Why is my profile not showing in search?
Your onboarding must be complete, your account active and your profile public and not under moderation review.
I forgot my password.
Use “Forgot your password?” on the sign-in page and follow the link we email you.
How do I report a profile or post?
Use the report option on the page, or email us the link.