Privacy Policy

Information we collect

• Account details: email address and password (stored securely, never in plain text).
• Profile details: name, location, headline, skills, services, experience, portfolio and, for Hirers, business and company information.
• Usage and acquisition information, such as how you heard about SkillNexa.
• Campaign information from the link you used to reach us (for example an advertising campaign tag, a referral code or the website you came from). It is kept in a first-party cookie for up to 30 days and attached to your account if you register. It contains no personal details.
• Messages and content you send or post on the platform.

How we use it

• To run the platform: sign-in, profiles, search and messaging.
• To keep the community safe through moderation and abuse prevention.
• To understand how people find SkillNexa and improve the product.

What is public

Only what you choose to publish on a public professional profile is visible to visitors. Your email address, phone number and sign-in details are never shown publicly. Business details are private unless a feature clearly states otherwise.

Sharing

We do not sell personal information. We use service providers to host and operate the platform, and we may disclose information when the law requires it.

Your choices

• Edit your profile and visibility in your settings.
• Review and end active sessions.
• Deactivate or delete your account from your settings.

Security and retention

We protect data with access controls, encryption in transit and per-account data isolation. We keep information while your account is active and as required for legal and safety reasons afterwards.

Deleting your account

When you delete your account it is deactivated at once and you can restore it for 30 days. After that we erase your profile, skills, services, portfolio, posts, requirements, saved items, notifications and uploaded files. We keep a minimal record of your identity (name, email, phone, location and key dates) for 2 years so we can respond to disputes, complaints and legal requests, together with conversations, projects and reviews you shared with other members. If an account is the subject of an open complaint, investigation or legal request, we may keep that record for up to 2 more years. When the period ends the record is deleted automatically, your messages are replaced by a placeholder, and any remaining files are removed. Access to the retained record is limited to authorised staff, requires a stated purpose, and is logged.

Contact

For privacy questions or requests, see the Contact page.